55bed's Terms & Conditions

1. Introduction & Acceptance

These Terms and Conditions ("Terms") govern the use of the 55bed platform and all services, websites and applications included within it ("Platform"). By registering on this platform or using its services, you are considered to have fully agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using the platform. 55bed reserves the right to amend these Terms at any time. Continued use of the platform after any changes will be taken to mean that you have accepted the updated Terms.

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2. Eligibility & Age Requirement

The following eligibility criteria must be met to use 55bed's services:

• You must be at least 21 years of age. This platform is for users aged 21 and above only.
• You must be a natural person — accounts in the name of corporate entities or organisations are not permitted.
• You should not reside in any jurisdiction where online gaming is legally prohibited.
• Only one account per person is permitted. Creating multiple accounts is strictly prohibited.

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3. Account Registration & Verification

3.1 Registration Process

To create an account you must provide accurate and complete information, such as your name, date of birth, mobile number and contact details. If any of this information changes in the future, you must notify our support team immediately.

3.2 Identity Verification (KYC)

55bed carries out a customer verification process to ensure a safe and transparent service. Where required, we may ask you to submit the following documents:

• Copy of National ID (NID) or passport
• Proof of ownership of the mobile banking account
• Other supporting documents where applicable

Withdrawal processing may be put on hold until verification is complete.

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect any unauthorised access to your account, contact us immediately at [email protected]. 55bed will not be liable for misuse of an account by a third party.

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4. Deposits & Withdrawals

4.1 Accepted Payment Methods

55bed supports transactions only through the following Mobile Financial Services (MFS) methods:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — the postal department's digital payment platform
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — United Commercial Bank's mobile payment service

4.2 Minimum Amounts

4.3 Withdrawal Timeframe

Approved withdrawals are generally processed within 10 to 45 minutes. However, this timeframe may vary if a verification process is ongoing or during system maintenance.

4.4 Transaction Conditions

• The deposit account and withdrawal account must be in the same name.
• Deposits or withdrawals through a third party are strictly prohibited.
• If any deposit appears suspicious, 55bed reserves the right to place it on hold for review.
• No currency conversion is available — all transactions are completed in Bangladeshi Taka (BDT / ৳).

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5. Bonuses & Promotional Offers

5.1 Welcome Bonus

New members at 55bed receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳1,500 bonus → total balance ৳2,500
• Deposit ৳8,000 → ৳5,000 bonus (maximum limit) → total balance ৳13,000

5.2 Wagering Requirement

A 25x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not the deposit amount. Example:

5.3 General Bonus Terms

• Each bonus offer has its own validity period — if not used before it expires, the bonus will be cancelled.
• Each bonus is applicable once per account only.
• If bonus misuse or fraud is suspected, 55bed reserves the right to cancel the bonus and suspend the account.
• 55bed reserves the right to modify, suspend or cancel the bonus programme at any time.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement has been met.

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6. VIP Programme

Regular players enjoy exclusive benefits across 55bed's five-tier VIP programme:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.4%
• Gold — weekly cashback up to 0.6%
• Platinum — weekly cashback up to 0.8%
• Diamond — weekly cashback up to 1.0%

The criteria for advancing to a higher VIP tier are determined based on platform activity. 55bed reserves the right to modify the VIP programme terms at any time.

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7. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of all balances:

• Operating more than one account in one person's name
• Creating an account using another person's identity
• Abusing the bonus system or attempting to circumvent its conditions
• Attempting to meet bonus conditions through strategic betting (such as placing opposing bets)
• Hacking or attempting unauthorised access to the platform's software or gaming interface
• Playing games using automated software, bots or scripts
• Money laundering or any other illegal financial activity
• Harassing other users or engaging in inappropriate behaviour

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8. Gaming Rules & Fairness

55bed is committed to ensuring fair play on its platform. All games are operated by certified game providers and use independent Random Number Generator (RNG) technology.

• Game outcomes are entirely random and follow no predetermined pattern.
• If a technical error affects the outcome of a game, that round will be voided and the bet amount returned.
• Game provider rules will apply alongside 55bed's rules where relevant.
• For sports betting, bet settlements will be based on officially recognised sporting results.

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9. Security & Privacy

55bed uses SSL encryption technology to keep your personal and financial information secure. For detailed information on how we collect, use and protect your data, please see our Privacy Policy.

• Your personal information is not sold to third parties.
• Information is not shared without a request from a legitimate authority.
• You may request to update or delete your information.

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10. Responsible Gaming

55bed places the highest priority on responsible gaming. We believe gaming is a form of entertainment and should never be used as an alternative source of income.

The following responsible gaming tools are available on our platform:

• Setting deposit limits
• Setting betting limits
• Temporary account suspension (cooling-off) facility
• Self-exclusion programme

To learn more about responsible gaming, visit our Responsible Gaming page.

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11. Account Closure & Suspension

11.1 Closure at User Request

If you wish to close your account at any time, email [email protected]. The account will be closed after all eligible balances have been settled.

11.2 Suspension or Closure by 55bed

55bed may suspend or close an account in the following circumstances:

• A breach of these Terms
• Failure of identity verification or if evidence of fraud is found
• No account activity for an extended period (generally more than 12 months)
• If evidence of suspicious or illegal activity is found

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12. Limitation of Liability

55bed will not be liable for any direct or indirect losses, including:

• Game losses due to internet disconnection
• Loss of potential profits due to technical errors
• Failure of third-party services or payment gateways
• Account losses caused by the user's own negligence

The platform is provided on an "as is" basis and 55bed does not guarantee uninterrupted availability of the service.

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13. Intellectual Property

All content on the 55bed platform — logos, graphics, designs, software and text — is the intellectual property of 55bed or its licensors and is protected under copyright law.

• Reproducing, distributing or using any content for commercial purposes without prior written permission is prohibited.
• Viewing and using content on a limited basis for personal, non-commercial purposes is permitted.

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14. Dispute Resolution

If you have any dispute or complaint, please first contact our support team at [email protected] or via 24/7 live chat. We are committed to resolving all complaints promptly and impartially.

Dispute resolution process:

• Step 1: Submit a written complaint to the support team.
• Step 2: Our team will review the complaint and inform you.
• Step 3: If needed, an appeal can be made to senior management.

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15. Changes to Terms

55bed reserves the right to modify these terms at any time. A notice will be published on the platform for important changes. Continued use of the platform after changes will be considered acceptance of the new terms.

We recommend that you visit this page regularly to stay informed about the latest version of the terms.

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16. Applicable Law

These terms are governed by applicable international online gaming laws and regulations. If any term is found to be invalid or unenforceable, the remaining terms will remain fully in effect.